Privacy Policy

Crafting Spaces, Creating Storie

Royal Kandyan Design & Engineering (PVT) Ltd. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, mobile applications, and offline engagements. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Information You Provide

Name, address, phone number, and email address
Company name and job title
Project details and preferences
Payment information (where applicable)
Other information you provide through forms or inquiries

1.2 Automatically Collected Information

IP address, browser type, and operating system
Website usage data, including pages visited and time spent on site
Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third parties, such as referrals or publicly available sources, as permitted by law.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide architectural and construction services
To communicate with you regarding your projects and inquiries
To process payments and manage transactions
To improve our website, services, and customer experience
To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties under any circumstances. We may share your information only in the following situations:

Service Providers: To trusted third-party vendors who assist in our operations (e.g., payment processors, project management tools)
Legal Compliance: To comply with legal obligations or respond to lawful requests
Business Transactions: In the event of a merger, sale, or acquisition, your information may be transferred

We ensure that any third-party vendors we engage are contractually obligated to maintain the confidentiality and security of your data.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access, correct, or delete your information
Object to or restrict certain data processing
Withdraw consent for data processing where consent was provided
Lodge a complaint with a relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Assuring Your Privacy

We assure you that your privacy is a top priority. Under no circumstances will we sell, rent, or trade your personal information to any third party. Our goal is to handle your data responsibly, transparently, and securely, aligning with the highest standards of privacy protection.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

This Privacy Policy ensures transparency in how [Your Firm Name] handles personal information and complies with applicable privacy laws, while explicitly ensuring that your data will not be sold to third parties.